FAQ — your questions answered

Made in Maryland is a directory of local service providers across Maryland. It gives skilled people and small businesses visibility, and makes it easy for neighbours to find the right help nearby.

Tradespeople, professionals, freelancers and small businesses based in Maryland, plus anyone looking to hire them.

Across all 24 Maryland jurisdictions, from Baltimore City to the Eastern Shore and Western Maryland. Search by county and category.

No. Made in Maryland works in any browser on your phone, tablet or computer — there is nothing to download.

Nothing. Listing your business on Made in Maryland is completely free — there are no subscriptions, no fees and no commission on your jobs.

Sign up with your email address, then complete your profile: your details, one main service category with as many subcategories as you offer, your county, and at least one photo or logo.

You get visibility in your county, a professional profile to showcase your work, credibility through verification, and a direct line to people searching for your service nearby.

Verification builds trust. It confirms the information on your profile is authentic, and it earns you the verified badge that clients look for.

Depending on your trade or profession you may be asked for:

• Government-issued identification

• A recent photograph

• Proof of address (where applicable)

• Professional or trade licences and certifications (if applicable)

• Business registration documents (where applicable)

No. Documents are stored privately and only reviewed by the Made in Maryland verification team. Only your logo, portfolio photos and the details you choose to publish are shown to clients.

Yes. Choose one main category that best describes your trade, then select as many subcategories as you actually offer. Your profile and search listings show all of them.

You can update your details, services, county, contact information, logo and portfolio at any time from your dashboard. Your public profile link can be changed once, so choose carefully.

Clients send a quote request from your profile. We notify you by email with their message and contact details, and it also appears in your dashboard.

Search by the service you need and your county, or browse the category tiles on the home page. Review profiles, portfolios and reviews, then contact whoever suits you best.

Yes. Searching, browsing profiles and sending quote requests are completely free.

Open a provider's profile and use the "Request a quote" button. Describe the job and leave your name and email — the provider receives it immediately by email.

We promote verified profiles and encourage professionalism, but the final agreement and execution of the work remain between the provider and the client.

Yes. Businesses of all sizes use it to find skilled professionals for projects, maintenance and ongoing service needs.

After working with a provider, visit their public profile and leave a rating and review. Honest feedback helps other clients and keeps the community accountable.

No. We do not hold funds or process job payments. All payments are arranged directly between you and the provider or client.

None. The platform is free for providers and for people hiring, and we take no commission from any job.

We encourage profile verification, display verified badges and reviews, maintain platform standards, and continuously improve our processes to build confidence among users.

No. While we may verify certain information as part of our verification process, users remain solely responsible for their own conduct, representations and the services they provide or receive. Please use good judgment before entering into any engagement.

Communicate clearly, verify important details, and agree on the scope of work, timelines and payment terms before work begins. Where appropriate, meet in safe locations and take reasonable precautions based on the nature of the service.

Discontinue the engagement if necessary and report the incident through our support channels. We may review reported accounts and take action under our Terms of Use, but users remain responsible for protecting their own interests and, where necessary, reporting criminal matters to law enforcement.

We apply reasonable administrative, technical and organizational measures to safeguard personal information in line with our Privacy Policy and applicable law. Verification documents are kept private. Please protect your account credentials and avoid sharing sensitive information unnecessarily.

Providers and clients are expected to resolve disputes directly. Made in Maryland is not responsible for the quality of services, contractual obligations, payments, losses or damages arising from engagements between users, and does not act as an arbitrator or guarantor of transactions.

Use the "Forgot password" option on the sign-in page and we will email you a reset link.

Yes. Made in Maryland uses email sign-in — you can continue with Google or receive a secure link and code by email.

Accounts may be suspended for violating our policies, including fraud, misrepresentation, poor service quality or unprofessional conduct. Contact support to appeal or request a review.

Our support team can help with registration, profile management, technical issues and general enquiries.

• Email: support@madeinmaryland.com

• Website contact form

No. Made in Maryland is not an employer or recruitment agency. It is a directory that provides visibility for local skills. Providers are independent and set their own prices and terms.

No. We do not negotiate jobs on behalf of users. We provide the platform; providers and clients engage directly.

To make it easy to find and hire skilled people close to home, and to give Maryland's small businesses and tradespeople the visibility they deserve.